Before a disaster

Be informed

Find out about likely risks in your area. That way, you can prepare for them and reduce your vulnerability.

  • Contact your municipality about the risks present on the territory and the preventive measures in place (for example, in a flood risk area, near a hazardous materials storage location, near an unstable earth bank).
  • Find out about any preventive measures that are in place.
  • Check whether your home is located in an at-risk area.
  • Consult the section What to do in an emergency situation to learn more about the proper steps to take in the event of a disaster.

Be prepared

Download mobile apps and sign up for email and text alerts in case of bad weather, closed roads and local emergencies.

Add the following to your shortcuts or favourites: Urgence Québec, your municipality’s website and your local police. This will make it easy to contact them if you need instructions and recommendations.

Establish a family safety plan

In addition to the emergency kit in your home, prepare a family safety plan. The plan is very useful in the event of an emergency. It must contain the following:

  • Telephone numbers of the main emergency services (police, fire, hospital) in case you can’t reach 911
  • Emergency contacts (family, friends, school, daycare, resource persons, etc.), including a designated person that your children should contact if they can’t reach a member of the family.
  • Designate a meeting place where everyone in the family should meet if it isn’t possible to get to the house.
  • Evacuation routes for your neighbourhood
  • An inventory of your belongings, accompanied by proofs of purchase or photos.

Also, include what is necessary to the well-being of family members who have specific needs.

Prepare the family safety plan with your children who are old enough to understand, and place it in an easily accessible location that is known to all.

Test the plan, for example, by practicing the evacuation of your house in accordance with it. Check the methods of reaching family members and make sure your electronic devices work properly.

Make sure your children know what they should do in case of an emergency while they are at school. Ask school authorities about the procedures they have set up for emergencies and how they will provide the information to you.

Take training courses

Training, such as first aid courses, provides you with valuable knowledge and know-how in the event of a disaster. Contact a certified training facility in your area for information.

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