Evacuate your home

Evacuate your home

If the authorities require you to do so, or you feel that your safety is at risk, evacuate your home.

On the other hand, if the authorities ask you to remain in your home and shelter in place, follow that instruction.

If you evacuate your home, remember to bring along:

  • Your emergency kit
  • Medication and prescriptions for each family member
  • Everything needed for the well-being of young children (diapers, baby bottles, toys, etc.)
  • Supplies required for your pet (food, leash, etc.)
  • Identity documents for everyone in the household (health insurance card, driver’s licence, etc.)

Make sure to lock the doors when leaving your home. Leave a note in your mailbox to indicate the time of your departure and your destination. If you do not have a mailbox, inform your municipality of where you will be staying.

If you leave your home, contact your distributor to have the natural gas shut off, if possible. In the event of an emergency, the fire department can also shut off the gas.

If the authorities ask you to evacuate your home, support services will be made available. Your municipality will set up a service centre for disaster victims , in particular. You must register at the centre or indicate where you are staying temporarily (for example, with family, neighbours or friends).

If you have family members, neighbours or colleagues with special needs, offer them your assistance.

If you must evacuate your home urgently in the presence of an immediate threat, stay calm. Gather the occupants and exit one by one through a safe exit unobstructed. Do not waste time to retrieve belongings or valuables. Close doors behind you. Once outside, check that no one is missing and head to a safe shelter or to the rallying point in your emergency plan. Tell the emergency services that you are safe. Keep your family members informed about your situation, preferably by text message, email or social media so as to not overload the phone lines.

Although evacuating your home is a difficult decision to make, it will protect you from underestimated hazards and allow you to receive assistance and support services that would otherwise be unavailable.

Evacuate a public place

In the event of evacuation from a public place, follow the authorities' instructions. They will guide the persons at the site, to ensure that the evacuation is carried out in a safe, orderly manner. They will indicate where you should go, where to assemble and what to take.

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