When to Return Home?

You may return home if the return has been authorized and your safety is not in jeopardy.

Consult the After a disaster section to learn the instructions and recommendations to follow so that you can safely get back to normal.

How to Return Home?

  • Return home during the day, when it is easier to see problems and hazards.
  • Take photos or film the damage if your home has been damaged.
  • Notify your insurer, to have the damage recorded.
  • Call the financial institution that granted you a mortgage loan, to declare the damage.
  • Secure the premises if extensive work must be carried out before you can return home, to keep away looters and curious bystanders: barricade the windows, lock the doors and cover damaged areas.
  • Choose recognized specialized firms for evaluation, cleaning or disinfection services, or repair work following a disaster.
  • Keep the receipts of all your cleaning-related expenses.

To Replace Cards, Permits, Licences or Certificates Issued by Government Departments and Bodies, you may:

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